What
features are available using the reservation management
software?
First
and foremost, ResSoft automatically maintains your availability
calendars for every property...no more double bookings!
ResSoft will remove availability after a confirmation and
can replace during transfers or cancellations. The entire
lifecycle of a reservation is maintained in ResSoft and
thorough communication standards are in place to keep your
tenants apprised of any actions performed such as a new
payment collection, initial and final confirmations, cancellations,
transfers, directions, ect. ResSoft can also send your rental
agreement or lease via emailed PDF for signature online
or to be faxed or mailed in return depending on your state
laws.
One
of the most overlooked aspect of Vacation Rental Management
software is Website Integration. Beyond
our Secure online reservations, ResSoft has many tools to
make your website cleaner and easier to navigate. Online
users want a quick way to find their desired property. ResSoft
offers you custom search options, regional search filters,
and featured properties. Furthermore, we offer Google
PIN maps to show your properties locations. ResSoft
can automate updates of properties to your own website.
Again,
ResSoft becomes your Reservation Management system you can
access from home, office, or anywhere with an internet connection.
An example of our "find open rentals" feature
is shown below(the green area was the date range requested): |
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Process
and send earnings statements!
ResSoft
automatically generates monthly earnings statements. Enter
your expenses for each property and ResSoft can send a professional
looking PDF via email to your owners.
Housekeeping solutions!
ResSoft offers your housekeeping staff logins to check their
schedules and review notes for each house cleaning. You
may enter specific notes for each home and the note will
be sent via email and be viewable on their schedule. They
may also add notes online to let you know details about
each clean such as broken items, stocking needs..etc.
What about my accounting needs?
ResSoft provides integration into QuickBooks free of charge
for more detailed accounting needs. General Tax Summaries,
Cash On Hand statements and Earnings Statements are available
in ResSoft.
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Explain
the online reservation process.
The online reservation process begins by ResSoft providing
you buttons on your website that will match your current color
scheme. You may also build your own. A sample of a current
customer is to the right --> |
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After
the tenant chooses to "Reserve Now", we will load
a reservation screen complete with your full availability
calendar unless you choose to have this hidden. The tenant
will enter the proposed arrival and departure date, along
with # of adults, # of children..etc. Based on your payment
and rental configuration we can also prompt for optional items
such as a garage or a guest home. After the tenant completes
the required fields and chooses to "Compute Fees",
the system will verify availability and minimum stay requirements
are met and return the user a fee schedule on a successful
request. If availability or minimum stay requirements are not met,
the system will generate a list of similar properties with availability!
The
tenant would then choose "Begin Reservation".
This process would capture all tenant data including addresses,
email, phone numbers and credit card information over a
secure connection. They must also agree to your reservation
and cancellation policies. After completing the reservation
process the tenant will be notified onscreen and via email
of the successful request. They will ALSO BE NOTIFIED that
you HAVE 24 to 48 hours to contact them and CONFIRM the
reservation. The calendar will remain open until you confirm
the reservation.
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Now
what happens with the online request?
Again the tenant is notified via email that you have 24-48
hours to process the request(You can also customize this message).
An example email is to the right: You are also notified via
email of the request. Also, when you log into ResSoft the
request will be pending in your status bar. So you view the
detail of the request in ResSoft, call and qualify the tenant
if you desire and process the card information with your credit
card merchant(ResSoft also offers a check-based solution).
You can choose at this point to process the card and send
a payment receipt or send out your rental agreement or lease
for signature via email. Either way the tenant is notified
of any action taken via email.
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So I confirmed the request, where does my reservation go now?
ResSoft maintains a final confirmation list ordered by days
till arrival. When the days till arrival # hits your 30 days
out or 45 days out, whatever your setup..you would then process
your final confirmation. This process sends out the final
payment summary, detailed instructions, directions, lockbox
codes if you desire, and other items you have setup for final
confirmations. The final confirmation will also include aMap
link of the property address(if you desire) in the body of
the email.
Send thank you notes and follow
up ratings request.
Now that your tenant has departed, ResSoft generates Thank
You notes for you to send. Just add in customized notes
for each tenant, then print them out or have them automatically
emailed.
Also, we can send out ratings request for
your property management service. You can use this as a
tool to bring on new owners and new tenants.
What
will this cost me?
ResSoft
service offers the most competitive pricing model. Monthly
service charges start at $19 a month. Our monthly service
charge is inclusive of support. Email us at administrator@reservationsoftwareonline.com
to setup a demo. |
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